Billing and Insurance

In-Network vs. Out-of-Network

In-Network Providers → Lower, pre-negotiated rates with your insurance.

Out-of-Network Providers → Higher out-of-pocket costs, though you may still get partial reimbursement.

Always check with your insurance company before your first appointment to confirm Quannet Health is in-network.

Understanding Costs

Deductible:The amount you must pay each year before your insurance begins covering costs. Example: If your deductible is $1,500, you must pay that amount first before your plan starts covering eligible services.

Copay: A fixed amount you pay at the time of your appointment (usually shown on your insurance card). Copays vary based on your plan and may differ for mental health visits.

Additional Costs: Some lab services or procedures may be billed separately, depending on your coverage. We’ll always be transparent with you about any potential costs.

Payment Policy – Credit Card on File

To make billing easier and avoid unexpected balances, Quannet Health requires a credit card to be kept securely on file for:

• Copays (due at the time of service).
• Coinsurance or deductible payments (if required by your insurance).
• Any outstanding patient responsibility after insurance processes your claim.

The card information is stored securely in compliance with payment industry standards, and you’ll always receive a statement showing what was charged.

How Claims Work

• 1. After the visit, Quannet Health submits a claim to your insurance company.
• 2. Insurance reviews the claim and decides how much they’ll cover.
• 3. Quannet Health receive an Explanation of Benefits (EOB), detailing what was covered and what balance, if any, you owe.
• 4. If there is a patient balance, it will be billed to the card on file.

Need Help?

Our Billing & Insurance Team is here to help you understand your coverage and answer any questions.

• Billing Questions: Call 646-764-3209
• Email: info@quannethealth.com

Important Note

If you are experiencing a medical or psychiatric emergency, please call 911 or go to the nearest emergency room.